Privacy policy

We have technical and security measures in place to prevent unauthorized or illegal access that could result in the loss of your personal information. When we collect data on our website, we collect and securely store your personal information on our servers. We use a firewall system on our servers. When we collect electronic payment card information, we encrypt it using Secure Socket Layer (SSL). We cannot guarantee 100% security; SSL makes it difficult for hackers to encrypt customers' personal information. All customer transaction information is kept confidential, but we are required to provide this information to law enforcement agencies if requested to do so by such agencies. The Terms of Use and content of this website are governed by the laws of Vietnam and the courts of Vietnam have jurisdiction. SEIWA IC VIETNAM CO., LTD. recognizes the importance of protecting personal information and has established a privacy policy regarding the handling of personal information in the content provided on this website (hereinafter referred to as "SEIWA VIETNAM"). Seiwa Vietnam has established a personal information protection system, is deeply aware of the importance of protecting personal information, and is committed to ensuring information security. This Policy applies upon accessing the https://ec.seiwa-vietnam.com/ website, which means that the user agrees to the terms and conditions set forth by Seiwa Việt Nam in this Policy (which may include additional sections and changes from time to time). Depending on the circumstances, Seiwa Việt Nam may adjust this policy according to actual security requirements. Therefore, when accessing the website, users should regularly check the policy information to ensure that they are aware of the latest updates.

1. Purpose and scope of collection
In order to access and use some of Seiwa Vietnam's services, we may ask you to register your personal information (e-mail address, name, contact number, etc.). All information declared must be accurate and lawful. Seiwa Vietnam is not responsible for the accuracy of the declared information.
We may also collect information about your visit, such as the number of pages you view, the number of links you click (links), and other information related to your connection to the Seiwa Site Vietnam. We also collect information about the web browser (browser) you use each time you visit Seiwa Vietnam, including your IP address, browser type, language used, the time and address of your browser, and the browser used to access the Seiwa Vietnam site.

2. Scope of use of information

  • Order Processing: to call you to confirm your order, notify you of order status and delivery date, and confirm order cancellation (if any).
  • To send Seiwa Vietnam announcements/thank you letters, to introduce our products, and to provide new information/services and promotions.
  • To respond to your comments or inquiries.
  • To test and upgrade the content and look and feel of the website or app.
  • Research for better customer care.
  • To evaluate the security of technical and customer information.
  • As required by law, when requested by government or regulatory authorities. 


3. Retention period of information
Users' personal data will be stored until cancellation is requested by the customer. In all other cases, the personal data of members will be kept confidential on the servers of the website https://ec.seiwa-vietnam.com/.
Address of the organization collecting and managing personal data
Company name : SEIWA IC VIET NAM COMPANY LIMITED
Address : No.17 Street 37, Quarter 1,An Khanh Ward, Thu Duc City,Ho Chi Minh City, Viet Nam
Phone : 0909013828
Email : info@seiwa-vietnam.com

4. Protection of your personal information

  • You have the right to request that your personal information be changed or deleted.
  • When you make a purchase with Seiwa Vietnam, your personal information will be treated completely confidentially in accordance with Seiwa Vietnam's Privacy Policy. Each member's information will only be collected and used with the consent of the customer, unless otherwise required by law.
  • Members' personal information will only be used within the scope of Article 2. It will not be provided to third parties unless required by government or regulatory authorities.
  • Member's personal information will not be used, transferred, provided, or disclosed to third parties without the Member's permission.